Macaron FAQs

 

What is a French macaron?

A French macaron is a light, often brightly colored sandwich cookie consisting of two rounded disks made from a batter of egg whites, sugar, and almond flour surrounding a sweet filling of ganache, buttercream, or jam.


Is your kitchen entirely wheat-free?

No. While most macarons are gluten-free, macarons are made in a kitchen that handles wheat products.


What size are your macarons?

Our macarons are approximately 1.75" in diameter. Since they are handmade, the macarons may vary slightly in size. 


What is a puparon?

A macaron for your pup! It is safe for human consumption, but designed with your pup in mind. It’s less sweet than a regular macaron.

How should I store my macarons?

If you are waiting to enjoy your French macarons a few hours past their delivery, we recommend storing them in the refrigerator (preferably in an airtight container). For best results, our macarons should be consumed within 5 days of delivery.  Let them sit at room temperature for 15 minutes before serving.  If you need longer-term storage, our macarons can be frozen for up to a month and can be served after standing at room temperature for at least 30 minutes.  


Are your macarons dairy-free?

We have dairy-free varieties available. See Dairy-free Baker’s Choice Box and Dairy-free Variety Box options.


Do you provide nutritional information?

At Macaronology, everything is made from the finest, natural ingredients. Each package is labeled with the ingredients contained within.


Are your macarons gluten-free?  

Most macarons are made with gluten-free ingredients, however certain flavors may contain wheat. All ingredient and allergen information will be provided with your order. Please contact us if you have questions.


Can I eat macarons if I have a nut allergy?

No, we are NOT a nut-free kitchen.  Our macarons are made with almonds/almond flour.  Some flavors also contain peanuts, pistachios, hazelnuts & walnuts.  We recommend that customers with nut allergies do not consume our macarons.


How should I serve my macarons?

Macarons should be served almost room temperature.

Take the macarons out of the refrigerator and let sit in room temperature for 10- 15 minutes depending on the flavors and then serve.


Order FAQs

 

When will my order be ready?

It takes us at least 48 hours to prepare your order once we begin working on it. Your order confirmation is not a confirmation that we’ve begun baking. We will reach out to confirm your requested pick-up time or delivery date.


Can I place a custom flavor or color order?

Yes! Please contact us directly to discuss. Some restrictions may apply and additional time may be needed depending on the request.


Do I need to be home for my delivery?

Someone should be home to accept the delivery. We can certainly provide no-contact delivery. However, leaving them outside in the elements may spoil or damage the macaron. If we are instructed to leave the macarons, we are no longer responsible if they are damaged or become spoiled.

If we deliver and no one is home we will attempt to reach you via the phone number provided on the order. If we cannot reach you, we will attempt to leave them in a safe location and notify you.


What is your payment policy?

When you order online, payment must be made in full by credit card.


What is your refund/return policy?

Due to the perishable nature of a macaron. We do not accept refunds or returns. If you are unhappy with your order, please contact us within 2 days of when you received your order.


Do you offer gift wrapping?

No, however packaging has been designed with aesthetics in mind! We do, however, offer gift notes to be attached .


Cancellation Policy

All orders are final, please make sure everything is correct before placing your order.

Can you print a logo onto the macarons?

No. Not at this time, but we hope to expand our capabilities soon!


Why can I only order 25 and not 5 or 15 for some macaron flavors?

Macarons with order quantities of only 25 (5 and 15 are unavailable) are off-season or non-standard flavors. These flavors are available in all sizes during the specified month/season or you can order a custom box, available at any time. If you have questions, please reach out to us.


What is your payment policy for weddings or larger events?

To reserve your event date, we require a 50% non-refundable deposit. The remaining balance must be paid no later than 2 weeks before the event.


Our Shop FAQs

 

Where are you located?

2084 117th Ln NE Blaine, MN 55449 (residence). Orders can be picked up Monday-Friday from 11 am-6 pm and Saturday from 10 am-5 pm. Please wear a mask when you interact with us (we will do the same).


Other useful information:

We love baking. We especially love baking macarons. This is not our full-time job, though. While we make every effort to accommodate requests, we hope you’ll understand that some flexibility may be needed especially with delivery and pick-up times.

Do you ship?  What are your local delivery fees? 

No, currently shipping is unavailable.  All orders can be placed through our website on our Order Online page. We offer hand delivery locally within the Minneapolis area.  A delivery fee of $18 will apply within a 20 mile radius of Blaine, MN  55449.  Please call for delivery rates beyond the 20 mile radius. Delivery method is selected during the Shipment section of the checkout process.  


Can I preorder my macarons and pick-up during your business hours?    

Yes, you may!  All pre-orders can be placed through our website on our Order Online page.  When placing your order, choose your preferred pick-up day upon check-out.